Fulfillment refers to the complete handling of orders, including receiving goods in the warehouse, storage, order picking, packing, shipping to customers, and handling returns.
We offer:
- Receiving and storing goods.
- Picking and packing orders.
- Shipping via various carriers.
- Handling returns and complaints.
- Personalizing orders (e.g., adding leaflets, branded packaging).
- Disposing of unsold or damaged products.
Costs depend on:
- The size of the goods stored.
- The number of orders.
- Specific requirements (e.g., personalization, returns).
- Basic fees include storage costs, packing costs, shipping costs, and one-time charges for IT system integration.
We partner with reputable carriers such as DHL DE, GLS DE, FedEx, UPS DE, Inpost, and DPD. The choice of carrier is tailored to customer needs and the delivery location.
We connect your order system with our Warehouse Management System (WMS) via dedicated plugins or APIs. The integration process is quick and straightforward, and our technical team provides full support.
We serve small, medium, and large online stores in the B2C and D2C sectors. Our services are scalable and can be tailored to your needs. We also support businesses outside e-commerce, including B2B orders for retail chains.
Yes, we provide online access to our WMS, allowing you to track inventory levels, orders, and operations in real time.
Yes, we allow the use of customer-supplied packaging and the addition of marketing materials, such as leaflets, product samples, or thank-you cards.
Our warehouses are located in Poland, near the border with Germany.
Yes, we manage returns, including verification, sorting, and preparation for resale or disposal.
We specialize in serving e-commerce industries, including electronics, clothing, cosmetics, medical products, dietary supplements, toys, books, and automotive parts.
Yes, we provide worldwide shipping, including customs clearance for orders outside the European Union. Deliveries to Germany and Poland are completed within 24 hours.
Additional services include:
- Disposal of unsold goods.
- Creation of promotional bundles.
- Adding labels and markings.
- Logistics consulting.
- Import, tax, and accounting advisory.
- Courier, sea, air, and road transport.
- Customs clearance.
Contact us via the form on our website, email us at info@e-stores.pl, or call us to get a free consultation and a personalized quote.